Chargeable and Non Chargeable PAX: The hotel charge rent for only chargeable PAX i.e., only for adults, not for non chargeable PAX. For example a family of 3 members with 2 adult and1 child occupied a single room, the hotel will charge rent for only adults not for the child. The chargeable PAX will be 2 and non chargeable PAX is 1. Non chargeable PAX is considered as children.
Block Listed Guest Alert: The system maintains a database of the every guests who has visit the hotel.If any guest as misbehaved with staff or misconduct with any property of the hotel, you can make block list of such guest for the future reference. The reception will get to know that the guest name is on the list, just with a single click. the guest details will be matched with the database and alert the staff. The staff can also disallow or ban manually, if the guest has been part of the list by mistake.
Check in Monthly Rate: This is applicable only if the Room is allotted in monthly basis. Monthly rate will be applicable for guest who stays for the long time for any business purposes or functions etc. The guest visit the hotel for long day purpose like official or project basis. So the guest stay in hotel more than 30 days or a month and such charges is not considered as rently basis. The software supports this concept for the benefit of guest by monthly rent basis instead of daily basis.
Check in Hourly Rate: This is applicable only if the Room is allotted in hourly basis. The amount of money that is charged for every hour occupied. You pay a fixed or hourly rate for the advisers’ time rather than paying for the whole day charges. The guest come to hotel just for the some hour not for the whole day. The guest visit the hotel for some occasion, so to freshen up or to relax, the guest check-in the room for few hour instead of full day. The software supports this concept by charging rent for hour basis.
Guest Care: As Guest Care Manager you will be responsible for the day to day running of the guest care team and will be an essential part of the management team on center. You will act as a key point of management contact for our groups immediately prior and throughout their stay. As well as excelling in all aspects of leadership and mentoring, you will have a high focus on guest welfare. Development of the guest care team is a key aspect of this role. The Effective Module is designed to help the Guest Care manger this is one module for Handle the Hotel Related issues and Solutions.
Door Lock: Using electronic locks means that you have chosen high quality products to protect your valuables and guests properties. Electronic locks provide maximum safety and convenience and help to reduce operating costs. these door lock cards requires no wiring, adopts smart card to perform control function and unlocking function, is completely independent and stand-alone, is controlled by program resident in the lock and activated by cards which are coded by issuing computer. All of these make installation and maintenance becomes simple and easy.
Merge Check-In: Merge check-in is used to combine the two or more rooms into single checkout. If one or more room has been check-in by the guest for the family, the guest can make a payment in single checkout. We can merge two or more rooms of different check-in at a time on check-out. The details of merged rooms are in combined form. At the end of check-out, entire Room services of merged room are in a single bill.
Split Check-In: It is an opposite action of merge check-in. If the guest has check-in by multiple room with single check-in, such check-in can be splitted individual after check-in from split check-in option. If any 2 room occupied on the same day, but that each room wish to check-out on the different day. Here we can add the rooms or remove the rooms.
Add Multiple Room into Single Check-In: When you enter the check-in screen, alter the room number for required room number demanded by the guest and select room number button, it will show you list of room numbers, select the room number which you want add from the list.
Remove a room from selected list and add another: Select the room number that you have to remove and press remove selected room button. And to add another room, press select room number button, it will show you list of room numbers, and then choose room number from the list.
Swap expenditure: Swap expenditure is the module for exchange the room service charges between rooms. That means if a case of group or individual check-in the amount accumulated in guest ledger can be transferred to another guest/ room.
Transfer room: Transfer the Room Details to another Room for the same guest without check outing the room. This type of transfer is possible for any type of category rooms. You can directly transfer the room from previous room, it is not necessary that you have to check-out the previous room.